Problem with rates and extra cost

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Moderator: marco

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m4d
Posts: 22
Joined: Wed Aug 09, 2006 11:32 am

Problem with rates and extra cost

Post by m4d »

Hello,

I have a problem with extra cost. When I want to automatically assign a extra cost with rates
I have two errors messages :
If I make a research : “Error in requested optional”
And if I want to modify this extra cost : “services Inserted values are wrong or incongruous”

I don’t understand the problem ??

Thanks for your help
marco
Posts: 1332
Joined: Tue Jul 05, 2005 6:00 pm
Location: Roma, Italia

Post by marco »

When modifying a cost there are some incompatible opions, like assigning the cost automatically and asking for it when inserting a new reservation.

Marco
jwilmes
Posts: 55
Joined: Mon Feb 18, 2008 7:56 am
Location: Gulpen, The Netherlands

extra cost automatic assignment

Post by jwilmes »

I seem to have a similar issue. I have defined extra cost (VERSION 1.0). I do NOT show this in the template.

For one reason or another, these costs are not added. ONLY manually selected extra costs are taken care of. The entered cost is not calculated in the required rate.

Who has more experience/solutions?
marco
Posts: 1332
Joined: Tue Jul 05, 2005 6:00 pm
Location: Roma, Italia

Post by marco »

If you don't select the extra cost when creating the template it will not be added to the rate when checking availability on that template.

Marco
Problems installing, configuring, upgrading?
Try the easiest way to use HotelDruid:
https://www.digitaldruid.net/hosted/index.php
spyone
Posts: 2
Joined: Mon Jun 16, 2008 9:14 pm

problem with not displayed extra cost in template

Post by spyone »

i choose to display the extra cost (as exrta bed) in the "Display in reservations insertion page? "
but when i press the modify cost it sais "Inserted values are
wrong or incongruous."
can you help me about the problem?
gonesouth
Posts: 105
Joined: Fri Apr 25, 2008 12:59 am
Location: Canada

Post by gonesouth »

As Marco said, you need to re-create your template after ticking the check boxes you need.
marco
Posts: 1332
Joined: Tue Jul 05, 2005 6:00 pm
Location: Roma, Italia

Post by marco »

As said you can't "Display in reservations insertion page" and assign a cost automatically to a rate. From version 1.1 there is a specific warning for this.

Marco
Problems installing, configuring, upgrading?
Try the easiest way to use HotelDruid:
https://www.digitaldruid.net/hosted/index.php
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