extra cost not showing uo in my email contract ??

[alexandre]

Hi,

I installed the version 1.2.1. The system doesn t show up the extra cost name and value with the following variables :

extra_cost_name or [extra_cost_value].

instead i m getting 0 or nothing as result of the variables. Is there a way to troubleshoot this? Also my extra cost exists for sure.

REGARDS?

ALEXANDRE

[gonesouth]

Are you sure it shows up when you are in the "Modify Reservation" screen?

If so, probably you have a problem with the variable name - if you go into your php myadmin or whatever your mysql manager is you can view the database and check the variable name.

If it doesn't show up there, you have a problem in your extra cost setup.

[alexandre]

Hi,

thank you for your help.

I have migrated to the latest version 1.2.2. My extra cost exists and I can see it on the database. Also I tried also those variables from the databse
[nome_costo_agg]; [valore_costo_agg] ; [nomecostoagg] ; [valore_ca] but still nothing in output get 0 or no data.

Anything else I can try ?

regards

alex

[gonesouth]

Hi Alex,

the only other thing I can think of is that the format is off - mine uses the following [coste_tot_p]

so the variable is enclosed by the square brackets

Also, make sure the variable name matches your database

are you looking at the actual email sent and received, or the email before sending?

Jim

[alexandre]

Hi,

[coste_tot_p] is working fine for me aswell but this is not what I want to be working

I m checking the form before sending the email.

regards

alex

[gonesouth]

Hi,

[coste_tot_p] is working fine for me aswell but this is not what I want to be working

I m checking the form before sending the email.

regards

alex

Now i'm confused. I thought you wanted total cost?

Jim

[alexandre]

no total cost is fine. I want to show up EXTRA costs

I never talked about total cost

Alex

[marco]

Hello Alex,
those document variables are defined only inside extra costs repetitions, so you should use them between [r3] and [/r3] tags.

Regards,
Marco