Search found 31 matches

by CutNGlass
Mon Apr 07, 2014 9:58 pm
Forum: Configuration and usage
Topic: Tax rounded error
Replies: 6
Views: 9288

Re: Tax rounded error

Okay, I'm confused. When do you anticipate us being able to enter 11.75% tax rate? I can enter 6.75% or 11.7%, but not 11.75%, which is what we need. In extra costs, we can enter 11.75% for tax rate In defining over-all tax: Insert >> Rate Go down to "Taxes" area: Field only allows 3 digit...
by CutNGlass
Tue Apr 01, 2014 3:56 pm
Forum: Suggestions and new features requests
Topic: Cloning a User
Replies: 1
Views: 12406

Cloning a User

One thing that would be very useful for us would be: (1) Cloning a user -- all settings kept, including word replacements, language, money(Dollar), money (00,000.00), , nations, states, which documents displayed, ... basically everything. Then we could just go in and change the userid/pswd, and init...
by CutNGlass
Tue Apr 01, 2014 3:35 pm
Forum: Suggestions and new features requests
Topic: Want most users to be able Modify, but NOT Delete clients
Replies: 1
Views: 12409

Want most users to be able Modify, but NOT Delete clients

It would be nice to be able to be able to allow registration staff be able to modify client information, without being to actually delete clients. ------------------------------------------------ On this page: visualizza_tabelle.php There is a button "Delete clients without reservations" O...
by CutNGlass
Tue Apr 01, 2014 2:11 pm
Forum: Configuration and usage
Topic: The file format is wrong.-- Solved-thanks Marco!
Replies: 2
Views: 5494

Re: The file format is wrong.

Note: We had used the "&" special character -- so that needed to be handled specially. The problem actually arose after I imported settings from an existing user to a new user. You may wish to check to see if the fix for this has been merged into the public version. We are on hosted ve...
by CutNGlass
Thu Mar 27, 2014 10:19 pm
Forum: Bugs and errors
Topic: Extra Cost Add/Import options are no longer available-Solved
Replies: 1
Views: 13563

Extra Cost Add/Import options are no longer available-Solved

We can no longer add or import Extra Cost items because the Add/Import extra cost options and fields are no longer available (visible) in the admin interface.

This CRITICAL, for the current client we are setting up, please help.
by CutNGlass
Sat Mar 15, 2014 3:18 pm
Forum: Configuration and usage
Topic: "Mobile" in all Rooms-- What's this?
Replies: 5
Views: 12287

Re: "Mobile" in all Rooms?? What's this -- How to Remove?

Thank you for answering. It took me a while to figure out a way to use what you told me... I'm not sure where to add what you gave me from within hosted site. Since our client is the only one who should ever be using this, we have used the "Stylish" FireFox Add-On for customizing look/feel...
by CutNGlass
Sat Mar 15, 2014 2:11 pm
Forum: Bugs and errors
Topic: date format displays incorrect in inizio.php table
Replies: 1
Views: 14241

date format displays incorrect in inizio.php table

Two problems I have encountered with inizio.php table: Even though the date format is selected, it does not display the selected date format. Which is VERY confusing to users. It causes them to make mistakes since everyone expects that the 2 dates that display in the table on the screen to be the sa...
by CutNGlass
Sat Mar 15, 2014 1:51 pm
Forum: Bugs and errors
Topic: backup / restore not working on hosted account--Resolved!
Replies: 1
Views: 13237

backup / restore not working on hosted account--Resolved!

I have a test account (h225) which I am able to perform backup/restore as discussed here: http://www.hoteldruid.com/forums/viewtopic.php?f=1&t=12931&sid=2a79dc0320210170cc33f9d5a38d5320 This exact problem discussed in above post regarding account(h226) I was able to repair in the test accoun...
by CutNGlass
Sat Mar 15, 2014 12:49 pm
Forum: Configuration and usage
Topic: The file format is wrong.-- Solved-thanks Marco!
Replies: 2
Views: 5494

The file format is wrong.-- Solved-thanks Marco!

Should we be able to restore from a backup on the hosted system? When I attempt to restore from a downloaded backup file, I get the following error: The file format is wrong. I tried simply downloading the file and then uploading it back, I get the same error. Same error occurs when trying to restor...
by CutNGlass
Sat Mar 15, 2014 12:25 pm
Forum: Configuration and usage
Topic: Tax rounded error
Replies: 6
Views: 9288

Re: Tax rounded error

Stretching my mind back a few years (1980, 1981??) ... -- I believe the computer course was called "Numerical Computational Methods" and the course book was entitled "Numerical Calculus". There was a whole section surrounding how to determine the number of decimal places needed f...
by CutNGlass
Sat Mar 15, 2014 10:55 am
Forum: Configuration and usage
Topic: Document variable for extra cost
Replies: 7
Views: 10321

Re: Document variable for extra cost

Actually, what we are finding is that the various costs do not already include tax . To make it even more complicated (depending on local tax rules), some items are taxable, and some are not: At facility we are currently working on: -- Pet Fees (one-time cleaning fee) -- Non-Taxable . At a different...
by CutNGlass
Sat Mar 15, 2014 10:48 am
Forum: Bugs and errors
Topic: Reservation to existing guest
Replies: 1
Views: 12730

Re: Reservation to existing guest

It sounds like you are wanting to allow an existing guest to rent an additional room in their name for a friend or family member -- such as happens when there is a large family. Simply create a new reservation, using the first and last name (surname) of the existing guest in the reservation. after p...
by CutNGlass
Wed Mar 05, 2014 4:42 pm
Forum: Configuration and usage
Topic: Document variable for extra cost
Replies: 7
Views: 10321

Re: Document variable for extra cost

Additional info - We had mentioned in emails, that the regular TAX variable and the associated field for entering tax %, is not large enough to handle the 11.75% tax here in North Carolina US. So as we mentioned previously, we use an Extra-Cost item called NC-Tax, since it holds the complete 11.75%....
by CutNGlass
Tue Mar 04, 2014 5:21 pm
Forum: Configuration and usage
Topic: Document variable for extra cost
Replies: 7
Views: 10321

Re: Document variable for extra cost

Yes, I agree that the two exist. However, there appears to be a rounding error (like the one that used to exist with tax), when calculations are done using the Extra Cost items. The calculations are not using 3 decimal places and/or the rounding rules are not applied correctly.
(scott)
by CutNGlass
Mon Mar 03, 2014 6:54 pm
Forum: Configuration and usage
Topic: Tax rounded error
Replies: 6
Views: 9288

Re: Tax rounded error

The rental tax rate in US North Carolina is 11.75%. Since the application does not allow us to enter that percentage, we handled it by creating an "Extra Cost" item. NC Tax. However, we have found that the rounding issue discussed here also affects the Extra Cost calculations. So, in our c...