Email not sent

Discuss here how to configure hoteldruid and better use its features.

Moderator: marco

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Oscar

Email not sent

Post by Oscar »

Hi Marco,

1st of all, thanks for the excellent work!
I like your tool and am currently configuring it to use for our Bed & Breakfast service.

The main issue I have is that te tool does not send me any emails.
I have tried both masquerading options, but no luck so far.

My online shop (for which I use osCommerce) sends me emails fine, so I know the server can do it :wink:

Thanks in advance for your help.

Regards,

Oscar
marco
Posts: 1332
Joined: Tue Jul 05, 2005 6:00 pm
Location: Roma, Italia

Post by marco »

Hi Oscar,
Do you get any error when you try to send the email? If so what does it say?

If you get the message that the mail was sent, then the mail should have been passed from php to the mail program of your server. In this case try other email addresses when you create the template, as the address you are using may be blocked by spam filters or something similar.

Marco
Oscar

Post by Oscar »

Hi Marco,

This is very odd.
WHen indeed using another (shorter) adress it works fine.
This is the one that does not work with your script:
info at DomaineSaintJean.com

It would be very helpfull if this adress would work.
If you have any ideas, they are welcome.
May it be the lenght?
The use of capitals in the adress have no influence (as expected).

Regards,

Oscar
marco
Posts: 1332
Joined: Tue Jul 05, 2005 6:00 pm
Location: Roma, Italia

Post by marco »

I don't think it's the length. If you don't get any error then probably the mail gets rejected by the mail server at DomaineSaintJean.com . This may happen because the template sets the "from" field to the address of the requesting person.
In version 0.6 I plan to add the possibility to insert the requests directly into the database as messages, so this mail problems can be avoided and the reservation can be inserted easier if confirmed.

Marco
Oscar

Post by Oscar »

Thanks.
Oscar
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