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Check availability - Error

Posted: Tue Nov 29, 2005 11:37 pm
by gromeo
I've created the rates - 9 of them - Single BB, Single HB, Single FB, Double etc, triple etc, .
When I press "Check availability" for 4 persons, it tells me "there are no rooms that can accomodate 4 persons" - I changed the Apartments to rooms.
Then, when I write 3 persons, it tells me that there are :
There is still availability in the requested period in an Room of at least 3 people.

Period of 5 days from 30-11-2005 to 05-12-2005.

Rate "Single BB": 125 Euro.
Rate "Single HB": 150 Euro.
Rate "Single FB": 175 Euro.
Rate "Double BB": 100 Euro.
Rate "Double HB": 125 Euro.
Rate "Double FB": 150 Euro.
Rate "Triple BB": 85 Euro.
Rate "Triple HB": 110 Euro.
Rate "Triple FB": 150 Euro.

So.... the question is - Why the systems blows at me single and double rooms, if they can only accomodate 1 or 2 persons, yet telling me, when I try to check for 4 persons, that there are no rooms for that?

Posted: Wed Nov 30, 2005 12:18 am
by marco
Probably all your apartments have maximum capacity of 3 people, try changing that from the table with all the apartments.

Marco

Posted: Fri Dec 02, 2005 9:28 am
by gromeo
no, I divided them into groups - each floor has 10 rooms, and on each floor there are 2 rooms for 1 person, 2 rooms for 2 persons, etc... the error is somewhere else.... and makes availability check nonsense...

Posted: Sun Dec 04, 2005 11:14 am
by marco
It should work the way you want, check the demo that has a similar set up. Have you linked the rates to their apartments/rooms with assignation rule 2?
If you want send me the backup and I'll try to see what's the problem.

Marco