There's an error in the room assignment since version 1.3.2 and still in last recent version 2.02.
In my first house there are rooms of different prices. Room 1 costs 24 Euro, Room 3 20 Euro and all the others have a price of 28 Euro.
I have another house with all rooms in the same price category.
If I book a room and select house 1, Hoteldruid always reserve room 1 (24 Euro), even I selected the price category of 28 Euro.
It seems that Hoteldruid takes the first room, checks if it's available and use this room for reservation without checking if the price category matches.
Best regards
Frank
Error in room assingment
Moderator: marco
Re: Error in room assingment
Hello Frank,
you have to use assignment rule n. 2 to assign the rooms to your rates.
Regards,
Marco
you have to use assignment rule n. 2 to assign the rooms to your rates.
Regards,
Marco
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https://www.digitaldruid.net/hosted/index.php
Re: Error in room assingment
Hi Marco,
Best regards
Frank
I'm sorry but I didn't mention it: I use rule 2 for the assignment. The rule works and prevents that a room with a higher price is used. But the rule doesn't seem to prevent that a cheaper room is occupied.marco wrote:Hello Frank,
you have to use assignment rule n. 2 to assign the rooms to your rates.
Best regards
Frank
Re: Error in room assingment
It's pos sible that I just don't understand your setup, but do I understand that you have a single room type for House 1 that assigns to rooms with different prices? I don't think it works like that. You could have two room types, 'room in house 1' and 'room in house 1 with a view" and have the first type assign, in order rooms 1, then 2, then 3.....while the second type only assigns room 3.
I have that, where the last room with two double beds is a pet room, and if you book a pet room, you get it, but it doesn't sit empty while we turn away customers for a room with two doubles.
I have that, where the last room with two double beds is a pet room, and if you book a pet room, you get it, but it doesn't sit empty while we turn away customers for a room with two doubles.
Re: Error in room assingment
My setup is:
House 1 - Room 1 - 24 Euro
House 1 - Room 3 - 20 Euro
House 1 - all others - 28 Euro
House 2 - all rooms - 28 Euro
If I select "house 1" and category 20Euro the room which costs 24 Euro is selected even I want to book for room 3 (20 Euro)
House 1 - Room 1 - 24 Euro
House 1 - Room 3 - 20 Euro
House 1 - all others - 28 Euro
House 2 - all rooms - 28 Euro
If I select "house 1" and category 20Euro the room which costs 24 Euro is selected even I want to book for room 3 (20 Euro)
Re: Error in room assingment
Is your booking form that the guest sees online somewhere I can look at it?
Re: Error in room assingment
I have a testing environment. But I want to make it public. Please send me a private message inside this forum. I'll send you the url and a password for my testing setup. It seems so that it's not permitted to send you a pm.
Regards
Frank
Regards
Frank
Re: Error in room assingment
Hi Frank,
Sorry, but I can't figure out how to PM either.
Jim
Sorry, but I can't figure out how to PM either.
Jim
Re: Error in room assingment
Ok, pls send a mail to frank (dot) becker (dot) ks (at) googlemail (dot) com