Direct visibility of reservation

jwilmes · Post by **jwilmes** » Thu Jul 17, 2008 7:16 am

I am using php-r for 6 months now. People seem to be willing to use this since I am getting real reservation requests via the software.

I am getting questions why the reservation request is not directly visible in the reservation overview? Customers think that the reservation has not worked and send a new request.

Anyone has experience in directly accepting reservation requests?

gonesouth · Post by **gonesouth** » Thu Jul 24, 2008 9:33 pm

I am not sure if I understand you. Do you mean that you want a reservation confirmation to appear on the next screen?

In my case the next screen says

"Request for reservation sent from f@fd.com.

A copy of the request has been sent to f@fd.com"

Is there a wording you think would work better?

jwilmes · Post by **jwilmes** » Wed Aug 06, 2008 7:25 am

What I mean is that a customer can directly see that the reservation is made and that the requested room is not anymore available.

I get sometimes multiple requests for the same room because the customer thinks nothing has happened despite a mail being sent.

gonesouth · Post by **gonesouth** » Wed Aug 06, 2008 11:12 am

It must be alzheimer's on my part, but for the life of me I can't figure out what the page you want would look like! Should it have balloons and firworks and "you've requested a reservation" in big letters?

I don't mean to sound sarcastic, but could you please help me understand?

Thanks

Jim

Post by **marco** » Sun Nov 30, 2008 2:15 pm

To get the reservation actually inserted without your approval you need to use the "instant booking template", available on DigitalDruid.Net hosting or as an add-on module.

Marco

comass · Post by **comass** » Thu Jul 09, 2009 3:48 pm

Hi,

This is mine solution for this problem
• Open availability template
• Ask for the number of people set this to NO
• Make Custom form fields for: Adults, children or how many people set this to needed

That’s al you have to do!

HotelDruid