Hello Marco,
the instant booking module has a serious bug. The booking form asks for the number of people for each room. The guest entered 2. Hoteldruid booked two people in a single room which only can used by one person. The correct answer during the booking process must be: "No rooms for 2 persons available"!
Regards
Frank
Serious bug in instant booking
Moderator: marco
Re: Serious bug in instant booking
Hello Frank,
sorry more information is needed. Do you have some steps to replicate the bug? Did you insert the maximum number of people for all your rooms in the table with all the rooms? Did you select an extra cost for extra beds when creating the webpage?
Regards,
Marco
sorry more information is needed. Do you have some steps to replicate the bug? Did you insert the maximum number of people for all your rooms in the table with all the rooms? Did you select an extra cost for extra beds when creating the webpage?
Regards,
Marco
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Re: Serious bug in instant booking
Hello Marco,
thank you for your response. I looked in ROOMS and found that there are two people available. I did it because these rooms are big enough for an additional guest bed.
I will reset the values to 1 and try it again.
Thank you and kind regards
Frank
thank you for your response. I looked in ROOMS and found that there are two people available. I did it because these rooms are big enough for an additional guest bed.
I will reset the values to 1 and try it again.
Thank you and kind regards
Frank