extra cost not showing uo in my email contract ??

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alexandre
Posts: 23
Joined: Thu Aug 21, 2008 11:20 am

extra cost not showing uo in my email contract ??

Post by alexandre »

Hi,

I installed the version 1.2.1. The system doesn t show up the extra cost name and value with the following variables :

extra_cost_name or [extra_cost_value].

instead i m getting 0 or nothing as result of the variables. Is there a way to troubleshoot this? Also my extra cost exists for sure.

REGARDS?

ALEXANDRE
gonesouth
Posts: 105
Joined: Fri Apr 25, 2008 12:59 am
Location: Canada

Re: extra cost not showing uo in my email contract ??

Post by gonesouth »

Are you sure it shows up when you are in the "Modify Reservation" screen?

If so, probably you have a problem with the variable name - if you go into your php myadmin or whatever your mysql manager is you can view the database and check the variable name.

If it doesn't show up there, you have a problem in your extra cost setup.
alexandre
Posts: 23
Joined: Thu Aug 21, 2008 11:20 am

Re: extra cost not showing uo in my email contract ??

Post by alexandre »

Hi,

thank you for your help.

I have migrated to the latest version 1.2.2. My extra cost exists and I can see it on the database. Also I tried also those variables from the databse
[nome_costo_agg]; [valore_costo_agg] ; [nomecostoagg] ; [valore_ca] but still nothing in output get 0 or no data.

Anything else I can try ?

regards

alex
gonesouth
Posts: 105
Joined: Fri Apr 25, 2008 12:59 am
Location: Canada

Re: extra cost not showing uo in my email contract ??

Post by gonesouth »

Hi Alex,

the only other thing I can think of is that the format is off - mine uses the following [coste_tot_p]

so the variable is enclosed by the square brackets

Also, make sure the variable name matches your database

are you looking at the actual email sent and received, or the email before sending?

Jim
alexandre
Posts: 23
Joined: Thu Aug 21, 2008 11:20 am

Re: extra cost not showing uo in my email contract ??

Post by alexandre »

Hi,

[coste_tot_p] is working fine for me aswell but this is not what I want to be working ;)

I m checking the form before sending the email.

regards

alex
gonesouth
Posts: 105
Joined: Fri Apr 25, 2008 12:59 am
Location: Canada

Re: extra cost not showing uo in my email contract ??

Post by gonesouth »

alexandre wrote:Hi,

[coste_tot_p] is working fine for me aswell but this is not what I want to be working ;)

I m checking the form before sending the email.

regards

alex
Now i'm confused. I thought you wanted total cost?

Jim
alexandre
Posts: 23
Joined: Thu Aug 21, 2008 11:20 am

Re: extra cost not showing uo in my email contract ??

Post by alexandre »

no total cost is fine. I want to show up EXTRA costs

I never talked about total cost

Alex
marco
Posts: 1332
Joined: Tue Jul 05, 2005 6:00 pm
Location: Roma, Italia

Re: extra cost not showing uo in my email contract ??

Post by marco »

Hello Alex,
those document variables are defined only inside extra costs repetitions, so you should use them between [r3] and [/r3] tags.

Regards,
Marco
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