Search found 57 matches

by frank_did
Thu Feb 13, 2020 3:34 pm
Forum: Suggestions and new features requests
Topic: Flag if an invoice is sent
Replies: 5
Views: 10724

Re: Flag if an invoice is sent

No, I'm afraid I can't do that. I use this to distinguish confirmed from unconfirmed bookings.
by frank_did
Fri Nov 08, 2019 4:55 pm
Forum: Suggestions and new features requests
Topic: Flag if an invoice is sent
Replies: 5
Views: 10724

Re: Flag if an invoice is sent

Hello Marco, access to the documents is helpful. But if I have to accommodate guests from different companies throughout the month, I need a separate color to indicate if an invoice has already been created.
Kind regards
Frank
by frank_did
Wed Oct 17, 2018 3:51 pm
Forum: Bugs and errors
Topic: Handling of no-shows
Replies: 1
Views: 6092

Re: Handling of no-shows

?? I delete a no-show. Just press delete and confirm on the next screen.
by frank_did
Wed Oct 17, 2018 3:36 pm
Forum: Suggestions and new features requests
Topic: Flag if an invoice is sent
Replies: 5
Views: 10724

Flag if an invoice is sent

Hello Marco, we have many business guests. In this case an invoice is sent to the company and the company pays for the stay. I miss a flag that I can see, if an invoice is sent. At the time I use the field "Deposit", which also changes the colour in the booking chart. This makes it easy to identify ...
by frank_did
Wed Jan 17, 2018 10:56 pm
Forum: Configuration and usage
Topic: Cleaning report
Replies: 6
Views: 11969

Re: Cleaning report

Hello Andi, thank you for the hint with the Arrivals and Departures site. @Marco: I tried this but I'm a bit disapointed. I expected a table where I can see if a room needs cleaning or if a room is ready for a new guest. If you add this functionality then the title "cleaning report" is correct. Kind...
by frank_did
Wed Jan 17, 2018 9:22 pm
Forum: Configuration and usage
Topic: Cleaning report
Replies: 6
Views: 11969

Re: Cleaning report

Hello Andi, thank you for your detailed answer. Do you know deepl.com? It's a new AI based translator and much better than google translator. One more question about the cleaning report: How do I use it? If I open the report on the montly view (with the bar chart) only the situation on die 1st of Ja...
by frank_did
Sat Oct 07, 2017 9:15 am
Forum: Configuration and usage
Topic: Problems following Program Update
Replies: 3
Views: 10258

Re: Problems following Program Update

Fine!

.htaccess is a special file with instructions to configure the webserver.

Kind regards
Frank
by frank_did
Mon Oct 02, 2017 2:07 pm
Forum: Configuration and usage
Topic: Problems following Program Update
Replies: 3
Views: 10258

Re: Problems following Program Update

Did I understand you correct? You've booked a hosting service for hoteldruid? Then it is better you contact Marco directly. * Befor you restore your backup empty the directory your installation resides. * An error in .htaccess often leads to an error 500. Do you have a .htaccess? * Install it accord...
by frank_did
Sat Sep 23, 2017 7:21 am
Forum: Configuration and usage
Topic: Cleaning report
Replies: 6
Views: 11969

Cleaning report

Hello Marco,

on your website you point to a new feature in version 2.2.1: New document for a cleaning report. How does it work and how can I activate this report?

Thank you and kind regards
Frank
by frank_did
Sat Jul 29, 2017 5:42 pm
Forum: Bugs and errors
Topic: Serious bug in instant booking
Replies: 2
Views: 7817

Re: Serious bug in instant booking

Hello Marco,

thank you for your response. I looked in ROOMS and found that there are two people available. I did it because these rooms are big enough for an additional guest bed.

I will reset the values to 1 and try it again.

Thank you and kind regards
Frank
by frank_did
Mon Jul 24, 2017 7:00 am
Forum: Bugs and errors
Topic: Serious bug in instant booking
Replies: 2
Views: 7817

Serious bug in instant booking

Hello Marco, the instant booking module has a serious bug. The booking form asks for the number of people for each room. The guest entered 2. Hoteldruid booked two people in a single room which only can used by one person. The correct answer during the booking process must be: "No rooms for 2 person...
by frank_did
Wed Jul 05, 2017 6:59 am
Forum: Configuration and usage
Topic: Problem with extra costs
Replies: 1
Views: 8031

Problem with extra costs

Hello, I want to insert an extra cost for late check-out. It should be 50% from the price for one day. But if I use 50% of the rate hoteldruid takes 50% of the complete price. For example 4 nights with 25€ per night: 100€ to pay 50% of the rate is: 50€ It should be 12,50€ (the rate for one day) Plea...
by frank_did
Fri Apr 28, 2017 4:52 pm
Forum: Configuration and usage
Topic: Problem with instant booking
Replies: 1
Views: 8408

Problem with instant booking

Hello Marco, I need the possibility for an instant booking. It's because our business became rather quick, reservations from booking.com come and go and the hoteldruid reservation system on our own website is too slow because it doesn't book but it only sends a reservation request. At 11pm one custo...
by frank_did
Wed Apr 26, 2017 8:37 pm
Forum: Suggestions and new features requests
Topic: Late check-out
Replies: 1
Views: 7379

Late check-out

Hello,
a sign in the booking calendar if a guest checks-out later than usual would be helpful? We have an extra cost "late checkout" but in the overview I can't see that.

Best regards
Frank
by frank_did
Wed Jan 25, 2017 2:03 pm
Forum: Bugs and errors
Topic: Comments on bookings can't be deleted
Replies: 1
Views: 7000

Comments on bookings can't be deleted

There is a booking with a comment and I want to delete the comment. Neither the checkbox "Delete comment" nor entering a single space to overwrite the comment works.

Best regards
Frank