Failed restore: The file format is wrong.
Posted: Mon Aug 21, 2023 7:31 am
Hello,
after having problems with our rate table getting created correctly when a new year is created i tried to restore from backups. I had hoteldruid 2.2 installed and i have a couple of backup files matching this version. Everytime i try to restore a backup i got "The file format is wrong."
Ok, so i did upgrade to the current 3.05 version of Hoteldruid, created a new backup and low and behold, when i try to import the freshly created backup file i get "The file format is wrong. Errors: #54b" error again...
I am puzzled.. How can i fix this?
Alternativly, any idea what hinders hoteldruid from correctly migrating the rate table from one year to the next? I did load a pre-covid database from 2019, i get the prompt for importing data into 2023 (using the daily option) but the rates and extra costs fail to be migrated...
cheers,
Arnd
after having problems with our rate table getting created correctly when a new year is created i tried to restore from backups. I had hoteldruid 2.2 installed and i have a couple of backup files matching this version. Everytime i try to restore a backup i got "The file format is wrong."
Ok, so i did upgrade to the current 3.05 version of Hoteldruid, created a new backup and low and behold, when i try to import the freshly created backup file i get "The file format is wrong. Errors: #54b" error again...
I am puzzled.. How can i fix this?
Alternativly, any idea what hinders hoteldruid from correctly migrating the rate table from one year to the next? I did load a pre-covid database from 2019, i get the prompt for importing data into 2023 (using the daily option) but the rates and extra costs fail to be migrated...
cheers,
Arnd