admin login error

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alexandre
Posts: 22
Joined: Thu Aug 21, 2008 11:20 am

admin login error

Post by alexandre » Wed Feb 17, 2016 2:06 pm

Hi,

Since yesterday after migration my website to an other provider I m not longer able to login to the admin interface. The new sql server adress has been updated and I can browse to the client mode, seach for a reservation etc ...
here is the message I get :
ERROR IN: lock tables versioni write,sessioni write,transazioni write,personalizza read,utenti read
:

ERROR IN: select ultimo_accesso from transazioni where tipo_transazione = 'err_l' and ultimo_accesso >= '2016-02-17 20:01:46'
:

ERROR IN: select valpersonalizza_num from personalizza where idpersonalizza = 'minuti_durata_sessione' and idutente = '1'
:

ERROR IN: delete from transazioni where ultimo_accesso <= '2016-02-17 20:01:51'
:

ERROR IN: select tipo_transazione from transazioni where tipo_transazione = 'err_l' and dati_transazione1 = 'admin'
:

ERROR IN: select * from utenti where nome_utente = 'admin'
:

ERROR IN: select * from versioni where idversioni = '2'
:

ERROR IN: insert into versioni (idversioni,num_versione) values ('2','100')
:

ERROR IN: insert into transazioni (idtransazioni,tipo_transazione,dati_transazione1,dati_transazione2,ultimo_accesso) values ('20160217200151873418100','err_l','admin','78.213.83.13','2016-02-17 20:01:51')
:
Incorrect
username or password.

Login for HotelDruid:
Username:
Password:

alexandre
Posts: 22
Joined: Thu Aug 21, 2008 11:20 am

Re: admin login error

Post by alexandre » Wed Feb 13, 2019 5:18 pm

any update on this issue ?

I have again the same error when migrating to a new hosting server.

Thanks

marco
Posts: 1289
Joined: Tue Jul 05, 2005 6:00 pm
Location: Roma, Italia
Contact:

Re: admin login error

Post by marco » Thu Nov 07, 2019 7:49 pm

Hello,
Probably the data to connect to the database has not been updated. When you migrate to another server make a hoteldruid backup (form hoteldruid backup page) and download it, then install the same version of hoteldruid on the new server and lastly restore the backup previously downloaded.

Regards,
Marco
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